Your AI receptionist — never misses a call.
Buzzlink answers every inbound call to your business in a natural Australian voice, qualifies the job and books straight to your calendar — 24 hours a day, 7 days a week.
62% of callers won't leave a voicemail. Most never call back.
If you're on the tools, in a meeting, or it's after 5pm, that ringing phone is leaking revenue. Inbound Voice picks up every time — so you sleep through the night while your business still books work.
A 24/7 front desk that scales with you.
Picks up every call
First ring, every time — including weekends, public holidays and the middle of a job.
Natural Australian voice
Tuned for local accents, suburbs and the way your customers actually talk.
Books straight to your calendar
Checks real-time availability and confirms appointments without back-and-forth.
Texts confirmations & summaries
Customer gets an SMS. You get a clean transcript and lead summary in your inbox.
After-hours capture
Handles the 40% of enquiries that come outside business hours — when competitors send them to voicemail.
Logged & searchable
Every call recorded, transcribed and tagged — perfect for compliance, coaching and follow-up.
More than answers. A next step for every enquiry.
An AI model understands the conversation. An AI agent combines that understanding with your business information, tools and rules — so it can help a customer move from asking a question to arranging the right next step.
Knows your business
Use your services, service areas and approved FAQs to guide answers. Set boundaries around prices, technical advice and promises before the agent goes live.
Qualifies the enquiry
Gather the customer’s name, suburb, job type and urgency. Your rules determine whether the next step is a quote request, a booking or a callback.
Takes the next step
Connect conversations with your calendar and lead records. Booking and job-management actions depend on the integrations and account access agreed during setup.
Keeps your team involved
Route complex or sensitive enquiries to a person, with useful context for the follow-up. Review conversations and refine the approved answers as your business changes.
Connected to the tools you use
Bring website enquiries, phone conversations, calendar bookings and follow-up into your Buzzlink workflow. We confirm supported actions, permissions and human handoff during onboarding.
AI models & integration options
Have a preferred AI model? Discuss the model, voice and workflow your business needs. Compatibility varies by agent and setup; we confirm what is supported before you commit.
OpenAIGPT models
ClaudeAnthropic
GeminiGoogle
Model logos are shown for reference, not as confirmed integrations or partnerships. Buzzlink does not claim compatibility with every LLM.
Common questions about Inbound Voice.
What is Buzzlink's Inbound Voice agent?+
An AI receptionist that answers every call to your business 24/7. It greets callers in a natural Australian voice, qualifies the job, books straight to your calendar and texts a confirmation — all without a human picking up.
Does it sound robotic?+
No. It uses next-generation voice models with natural pauses, accents and tone. Most callers don't realise they're speaking to AI until you tell them.
What happens if a caller wants a human?+
The agent transfers warm — either ringing a team member, sending an SMS with the call summary, or scheduling a callback at a time that suits both sides.
Will I lose my existing number?+
No. We either forward your existing business number or provide a new tracking number that routes through the AI before reaching your team.
How quickly can it go live?+
You'll be answering calls with your Inbound Voice agent — including custom scripts, calendar integration and after-hours rules.
Ready to stop losing leads?
Most businesses see measurable results in their first 30 days.